This Privacy Policy describes how MindExact S Corp ("Company", "we", "us", or "our") collects, uses, and shares information about you when you use our RealWeb.ai platform and services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, password, and billing information.
- Profile Information: Information you add to your profile such as your photo, bio, website URL, and social media links.
- Content: Courses, videos, files, community posts, and other content you create and upload to the platform.
- Communications: When you contact us for support or communicate with us, we collect the content of those communications.
- Payment Information: When you make purchases or receive payments, we collect billing details. Payment processing is handled by third-party providers (such as Stripe), and we do not store complete credit card numbers.
1.2 Information Collected Automatically
When you use our Services, we automatically collect:
- Usage Data: Pages visited, features used, actions taken, time spent, and interaction patterns.
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
- Log Data: Server logs including access times, referring URLs, and error reports.
- Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information and improve our Services.
1.3 Information from Third Parties
We may receive information about you from third parties, including:
- Payment processors (transaction confirmations)
- Email service providers you connect (Mailgun, AWS SES, SMTP)
- Authentication providers if you sign in with third-party services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
- Send promotional communications (with your consent where required)
3. How We Share Your Information
We may share your information in the following circumstances:
- With Your Consent: We share information when you give us permission to do so.
- Service Providers: We share information with vendors, consultants, and other service providers who need access to perform services on our behalf (hosting, payment processing, email delivery, analytics).
- Your End Users: If you use our platform to sell courses or products, certain information may be shared with your customers as necessary to provide your offerings.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- Protection: To protect the rights, property, and safety of MindExact S Corp, our users, or others.
4. Your Choices and Rights
4.1 Account Information
You may update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account entirely, please contact us at team@realweb.ai.
4.2 Cookies
Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, but this may affect certain features of our Services.
4.3 Marketing Communications
You may opt out of promotional emails by following the unsubscribe link in those emails. You will still receive transactional and service-related emails.
4.4 Data Subject Rights (GDPR/CCPA)
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at team@realweb.ai.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information within 90 days, except where retention is required by law.
6. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We take steps to ensure your information receives adequate protection in accordance with this Privacy Policy.
8. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete it promptly.
9. Third-Party Services
Our Services may contain links to third-party websites and integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: